◆iOS
・iOS13.0 and above：
Open the AppStore.
Move to the “Account” screen from the icon in the top right.
Scroll down and perform updates via the update list.
・Up to iOS13.0：
Open the AppStore.
Tap on “Updates”.
Scroll down and perform updates via the update list.
If you are unable to perform updates using the methods above,
there may be delays to the updates being available on the store.
In this case, please wait a while and try again.
◆Android
1. When you cannot update:
Boot the “GooglePlay Store” application.
Search for “VIVIBUDS”.
Tap the “Update” button.
2. Application will not boot with latest version:
- There may be server delays at Google.
- Even if the latest version is displayed on the update page, there are cases where it is actually an
older version.
※To all customers using Android,
there are situations where updates are not rolled out to everyone at the same time.
In this case, please wait a while and try again.